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Six questions to ask before hiring a janitorial company to clean your office

Posted on 10 November 2017 by admin (0)

Before hiring a company to provide janitorial services to your office, there is need to do your homework. Homeowners often complain of their bad cleaning experiences which, in most cases, arose from poor research and due diligence on their side. You risk experiencing the same if you don’t do proper research on the cleaning company you want to hire. Hiring a janitorial service on the basis of price is likely to leave you with a bad experience as a result of poor-quality service. Without asking the right questions, you could end up hiring the wrong person or company for the job. Before signing any contract with a janitorial company, here are key questions you need to ask.

Do you prescreen your employees?

A reliable company always does a background check on their employees before hire. The cleaning company should also be clear on which employees will be sent. A background check is a safety measure for you and your belongings since you will have certainty and trust in the person coming to do the cleaning for you. No one wants to risk their property to a person they don’t trust.

How long have you been in business?

It takes much to start and sustain a professional cleaning company. Determine how long the company has been running and the duration the employees have been there. This doesn’t mean that you should not consider a brand-new company, but in general, the more time a company has been in business, the more likely it is to be around in future.

Are you insured and bonded?

A professional janitorial service provider will carry liability insurance and bond. They will also have a policy that addresses what’s to be done if something gets damaged or missing during the cleaning process in your home. You will, therefore, have peace of mind during the cleaning because your property is covered.

Do you carry worker’s compensation?

You definitely want to hire a company that provides worker’s compensation. While the company employees are not your responsibility, you can be liable when they get injured while cleaning your property. The worker’s compensation will help you avoid liability if an employee gets injured while working on your property.

Do you bring equipment and cleaning supplies?

While some companies come along with their own supplies and equipment, others only bring the equipment. You should ask beforehand so as to know if you will be required to provide the supplies. Moreover, be sure to know the type of cleaning products the company uses. If you only need environmentally friendly products, conventional products or both, be sure to know the products they use before hiring them.

Do you have a satisfaction guarantee?

A reliable company should be able to accommodate your suggestions and feedback. You should be able to communicate with them whenever you need them so that your cleaning needs are satisfactorily met. The company should be able to provide a satisfaction guarantee in case you don’t get fulfilled with a certain service they provide.